Frequently Asked Questions

Choose a course from the course list. Click on the course link. Follow the screen to the payment page. After entering the payment information 3 files will appear under your account. The first is the course reading material, also included is a link to the course test and course evaluation. After completing the test and evaluation a certificate of completion will be available under your account.

After completing the course purchase, click on My Account at the top of the page. Under My Account you will see My Files, which contain your reading and test materials. The reading and test material will open in new browser windows. Anytime you feel lost click on My account at the top of the page to be taken back to the course and test pages.

You can enter up to three license numbers in the license field: example: Mft2844, Brn3466, SW65656. The certificate will print exactly as the information is entered. Still not sure? Email us with any questions.

No License Number

Enter the word None in the license field on the registration screen to continue.

Once the payment has been made the reading material will be available under My Account.

You will be asked to register during the payment process.

Go to the My Account link located at the top of the page to edit your profile.

Click on My Account to view all completed course certificates.

Immediately upon successful completion of the online test and evaluation form. Your certificate is located at the bottom of the View Files, Launch Training page.

Login Questions

Login Questions: We have recently put up this newly programmed site to keep up with mobile users and to maintain compliance. You old username and password will no longer work. Previous files are no longer available online. We have kept copies of all previously completed coursework should licensing boards request records. If you would like to begin a course click on the Course List link located on the homepage. We apologize for the inconvenience.

Is my test being timed

No, you can take as much time as needed to complete the exam. How many times can I take an exam?

Re-taking the Exam

You can retake the exam at any time. If you would like to study and come back later, simply logon when you return and click on the my account button. You can take the exam as many times as needed without any additional cost.

How do I know if I passed the exam

The test score will display at the completion of the test. Each answer is calculated immediately after the answer is submitted online.

How do I pay for the exam

Click on the course list and follow each step to the payment screen.

Can I print more than one copy of my certificate

You can print an unlimited number of copies.

Reporting to CeBroker

All courses on this site report automatically to CE Broker. CE Broker Reporting

You will need to submit your credit directly to the licensing board.

Online/Interactive CE vs. Self-Study

The way a course is submitted after it is completed determines whether it can be counted as self-study or through Online/Interactive means. If you complete the course electronically, and submit the results electronically, the hours can be considered as regular CE. However, if you submit the completed course to the provider through the mail, those hours are considered self-study.

Receipts are available under the My Account tab.

Most Common Logon Problems

  1. I can't log on: Try our forgot password feature on the Home Page.
  2. Try logging in from another computer.

If you continue to have trouble logging in please email us.

Payments

I may have paid for the same course twice? Please let us know through email. We will void out all duplicate payments.

We accept Visa, MasterCard, American Express, Discover and personal checks. We only accept checks through the postal mail.

Please notify us of any technical issues you might be having. This site has recently been reprogrammed into a new programming language so that we can provide advanced features to our customers. We have testing the site to the best of our ability. This does not preclude new unforeseen problems from arising. We would love to hear from you. Please email us with any concerns, error messages or technical issues.

Please email us if you would like to cancel a transaction or if you think you may have submitted your credit card information twice. We almost always catch double payments and notify the participants. We would still encourage you to let us know by using the contact us link. We will immediately refund any cancelled courses. We will void any payments that have been made in error.

Please let us know if you have special needs that we can help you with. The following link provides assisting information to individuals with Blind-Low Vision, Dexterity, Cognitive, Hearing and Communication disabilities. Assistive Technology

We do not share private information that has been submitted during the registration process. The registration information is used to create the certificate of completion with your name on it. The information you share is stored in a secure database and will only be used for verification purposes.

Site Security and Payment Processing: We contract with Wells Fargo Bank for all credit card processing. We use SSL (secure socket layer) security technology. SSL is all about encryption. SSL encrypts data, like credit cards numbers (as well as other personally identifiable information), which prevents the "bad guys" from stealing your information for malicious intent. You know that you're on an SSL protected page when the address on the payment page begins with "https".

Non-discrimination Policy

Vista Continuing Education does not discriminate against any person on the basis of race, color, gender, national origin, disability, religion, veteran status, sexual orientation, or age.

Did we miss any of the questions you would like answered? Please let us know! We are staffed 7 days a week. Our hours are generally 10:00 a.m. 10:00 p.m. (PST). We will get back to you within the hour, if not minutes. Thank you for choosing Vista Continuing Education.

Taking the Exam by mail

 If you would like to take the exam by mail please indicate the following: Name, Address, License Type, License Number, Phone Number, Email Address, Course Title, and Answer to Test Questions (i.e. 1a 2c 3b etc.). Don t forget the evaluation form. We will score your test and post the certificate of completion the day we receive it from you. The check should be made out to Vista Continuing Education and mailed to the following address: Vista Continuing Education, P.O. Box 1284, Camarillo, CA 93011-1284. Please let us know that your test has been sent.

How many hours is one CEU?

One CEU (continuing education unit) is equal to one contact hour of participation in a continuing education class. A contact hour or CEU is equivalent to, or the same as, one 60-minute interaction between the learning object and the participant. When completing online courses, the length of the reading material is designed to take one hour per CEU to complete, based on the average reading speed of most adult learners.

What is a continuing education unit?

A continuing education unit or CEU is a measure used by state and professional organizations to determine the amount of learning achieved. Most states require those with professional licenses to complete continuing education courses. The amount of continuing education units required varies from state to state. 

What are CEU used for?

CEU or Continuing Education Units are used to fulfill requirements set forth by state licensing boards. Most professions including counselors, social workers, nurses and psychologists are required to complete continuing education courses that can be used to renew their state licenses. Most state licenses are renewed bi-annually.

BBS Courses for LPCC in CA

  • Aging and Long Term Care (10 credits)
  • Alcoholism and Substance Abuse Dependency (15 credits)
  • CA Law and Professional Ethics (6, 12 and 18 credits)
  • Child Abuse Assessment and Reporting (7 credits)
  • Crisis and Trauma Counseling (15 credits)
  • Human Sexuality (10 credits)
  • Spousal and Partner Abuse (15 credits)

Mental Health Recovery Oriented Care and Methods of Delivery CEU for California out-of-state licensure.

Co-Occurring Disorders and Addiction

California Culture and Socioeconomic Status

Developmental Issued from Infancy to Old Age

Psychopharmacology

Please use our contact form located at the top of the page.

Vista Continuing Education - 644 E. Thompson Blvd. Ventura, CA 93001, P.O. Box 1284 - Camarillo, CA 93011-1284